The government have made it a contractual requirement to solicit responses from patients who have used the practice. They have designed a survey called the "The Friends and Family Test". This applies to all practices in England.
They are basically wanting find out if you would recommend the practice to your friends and family. They also want to know the reason(s) for answering the way you do.
The results are to be collated by the practice monthly and submitted to NHS England who will publish them. We also have to publish the results on our surgery website.
You are welcome to fill in the survey as often as you like. We are interested in your answers and suggestions and if we can improve things for you, we will do our best
You can watch a short video below or download a leaflet about the scheme. There is also a BSL version of the video
You can fill in the form on paper, available from the practice, or use our touch screen check-in desk. Basically, however you want to respond,feel free!