Appointments :0161 980 3835
We run an appointments system and will always try our best to see you at a time convenient for you.
We would encourage you to sign-up to our On-Line Appointments Scheme called Patient Access.
Once registered you can book an appointment on-line day or night. You can also order repeat prescriptions, check your immunisations and view your recorded allergies
If you still need to ring for a non-urgent appointment, you might like to ring during the early afternoon, when it can be (a bit!) quieter on reception. NOTE: Our telephone system is designed so we can answer three calls at a time. The fourth caller will hear a message asking them to hold. We will then answer as soon as possible. Don't hang up
You can now make an appointment when it suits you, day or night. No fuss or hanging on the telephone. Working with our computer supplier, EMIS, we have a system which allows you to connect to our surgery using industry-standard SSL-encryption to directly book your appointment.
You can book your appointment, change the time, cancel and even print out an appointment slip.
As soon as you make your booking, it appears on our surgery system. You can even add an optional reason for your appointment
How Do I Register?
You have two options:
- Ask at the surgery. You will be given a letter containing all the details you need to use the system. Then visit the Patient Access page ( it will open in a new window) and follow the instructions for "have a letter from your practice"
- You can register without a letter. Go to the Patient Access page. (It will open in a new window) Click the "Register" button and follow the instructions - click no when asked if you have a letter, then enter the surgery postcode (WA15 8NZ). Choose our practice. Enter your details and choose a password.
Having any problems?
Visit our help page for details. !
If you feel you need to be seen urgently, please telephone the surgery on 0161 980 3835 and indicate this to our reception staff who will ensure you are seen at the earliest possible time. If a particular doctor has been dealing with your particular problem, it is often best if they continue see you.
If you feel that you are too ill to wait to see a particular doctor however, you can ask to see a different doctor or the nurse practititioner. If you are immobile a home visit may be possible.
Please indicate when you ring if you need emergency attention. For example, severe chest pains, severe pain elsewhere, shortness of breath etc. If it appears the best course of action is for you to go to hospital, we will sort it out. If it is not quite that serious we would arrange to see you as an emergency.
Check in at the Surgery
Our reception desk is the furthest from the surgery entrance. The first desk on the left belongs to the Primary Care Trust. Ignore this. The second desk belongs to the practice that we share our building with. Walk past this.
The third check-in desk is ours. There are two windows. The first will usually be occupied by a receptionist. If there is nobody there they can see you arrive from the reception area behind the desk and will come out to you.
If you just wish to book in rather than see the receptionist, the next desk along now contains our new automated check-in. It is a touch screen with simple prompts to follow. We have installed this to save time.
We would like to hear your opinions on the system.