Practice policies

Read our practice policies on these pages.

Privacy

The practice complies with Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR). Identifiable information about you will be shared with others in the following circumstances To...

Accessibility

Accessibility statement for Shay Lane Medical Centre This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The practice can edit the...

Violent or abusive behaviour

Threatening, abusive or violent behaviour against our staff or patients is unacceptable. If a patient is violent or abusive we will warn them to stop. If they continue, we may...

Patient confidentiality

You have a right to privacy and we respect this. We keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records...

Statutory information - GP net earnings

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice. The average pay for GPs...

Date published: 7th February, 2024
Date last updated: 29th June 2025